333bet Terms and Conditions

General Provisions and Acceptance

333bet is an online gaming and sports betting platform operating for Bengali-speaking users in Bangladesh. These terms and conditions ("Terms") apply to the 333bet website, mobile application and all its services.

By registering on the platform or using any of its services, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

333bet reserves the right to change these Terms at any time. Continued use of the platform after updated Terms are published means you have accepted those changes. It is the user's responsibility to check this page regularly.

Account Registration and Eligibility

To open an account with 333bet, the following conditions must be met:

• You must be at least 21 years old. Registration by minors is strictly prohibited.
• Each person may create only one account. If multiple accounts are found for the same person, they will be closed and the deposited funds may be forfeited.
• All information provided at registration must be accurate and complete. Providing false information may result in the account being suspended or terminated.
• Keeping your account password and login details secure is entirely your responsibility. This information must not be shared with anyone else.
• As part of the identity verification (KYC) process, 333bet may request a copy of your national ID card or other valid document at any time.

333bet reserves the right to reject any registration application and to close any account without giving a reason.

Deposit and Payment Methods

The following methods are accepted for depositing funds into 333bet: bKash, Nagad, Rocket, Upay and bank transfer (for example: Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Minimum deposit amount: ৳500 per method.
• When depositing funds into your account, you must use a payment method registered in your own name.
• Payments from third-party accounts or unknown sources are strictly prohibited. In such cases, the deposit will be cancelled.
• It is the user's responsibility to ensure that the details provided at the time of deposit are correct. 333bet will not be liable for any funds lost due to incorrect information.

Withdrawal and Fund Transfers

The following conditions apply to withdrawing winnings:

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made through the same method used for the deposit — bKash, Nagad, Rocket, Upay or bank transfer.
• Bonus funds cannot be withdrawn until the wagering requirements associated with the bonus have been met.
• 333bet may put a withdrawal on hold until identity verification is complete.
• In cases of unusual or suspicious transactions, requests may take additional time to review.

Bonuses and Promotional Offers

333bet offers various bonuses and promotional offers. Accepting these offers is subject to the following conditions:

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳5,000. The wagering requirement for the bonus is 25 times the bonus amount. For example: a ৳1,000 deposit earns a ৳2,000 bonus; the balance becomes ৳3,000; ৳50,000 must be wagered before withdrawal (৳2,000 × 25).

Other Promotions

• Weekly 333bet Reward: 50% bonus on any deposit once per week, up to ৳5,000; 20x wagering; minimum deposit ৳500.
• Friday Special: 30% bonus on any Friday deposit, up to ৳3,000; 18x wagering; minimum deposit ৳500.
• Slot Festival Bonus: 40% bonus on slot games only, once per week, up to ৳4,000; 25x wagering.
• 333bet Birthday Gift: A reward of up to ৳1,000 once in your birthday month; 10x wagering.
• Refer a Friend: Up to ৳500 reward for each new member referred via your referral link; 5x wagering.

A bonus is not considered cash under any circumstances. Winnings earned from a bonus cannot be withdrawn before the wagering requirements are met.

Betting Rules and Casino Games

333bet offers both sports betting and casino games. For betting:

• Once a bet is confirmed it cannot be changed or cancelled, unless approved by 333bet.
• If an event is cancelled, abandoned or postponed, 333bet will settle the bet in accordance with the applicable rules.
• 333bet reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Exploiting system or software vulnerabilities to gain an unfair advantage is strictly prohibited.
• Match fixing, syndicate betting or any fraudulent activity will result in immediate account closure and balance forfeiture, in addition to legal action.

For casino games, each game's own rules apply. It is your responsibility to read the rules before starting a game.

VIP Program and Cashback

333bet's VIP program has four tiers, each with weekly cashback benefits:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Weekly cashback is calculated based on total net losses for the week (total losses minus total winnings). For example: if a Gold member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.9% = ৳180 cashback.

VIP tier upgrades depend on regular and active participation on the platform. 333bet reserves the right to change the cashback and VIP benefit terms.

Prohibited Activities

The following activities are strictly prohibited on the 333bet platform:

• Creating or operating an account on behalf of a minor (under 21 years of age).
• Money laundering or using funds from illegal sources.
• Using bots, automated software or algorithms to gain an unfair advantage.
• Deliberately exploiting technical errors or game vulnerabilities on the platform.
• Using multiple accounts to repeatedly collect bonuses or promotions.
• Attempting to access the platform through hacking, phishing or any other illegal means.

If these Terms are violated, 333bet reserves the right to close the account, forfeit the balance and take legal action where necessary.

Privacy and Personal Data

333bet takes the protection of users' personal data very seriously. For full details on how your information is collected, stored and used, please read our Privacy Policy, which forms an integral part of these Terms.

333bet uses SSL encryption technology to keep all transactions and personal data secure. When sharing data with third parties, we follow the policies set out in the Privacy Policy.

By registering, you consent to your information being used for the purposes of account management, transaction processing and service improvement.

Responsible Gaming

333bet places the highest priority on responsible gaming. Gaming should be seen only as a form of entertainment, not as a source of income.

We give users the option to set their own limits. If you feel that gaming is having a negative effect on your life, please read our Responsible Gaming Guide and contact us for support.

No one under the age of 21 may use 333bet. It is the responsibility of parents and guardians to protect minors from using the platform.

Customer Support and Complaints

The 333bet customer support team is available seven days a week, 24 hours a day. Support is available in both Bengali and English.

Contact methods:

• Live Chat: Instant support directly through live chat on the platform.
• Email: [email protected]

If you have a complaint, please contact our customer support team first. Our Frequently Asked Questions (FAQ) page may also be helpful for common queries.

We always follow a fair and transparent process in resolving issues. For serious complaints, we request that you submit your complaint in writing by email.

Limitation of Liability

333bet will not bear any liability in the following situations:

• Loss of a bet or failed transaction due to internet disconnection or technical issues.
• Financial loss caused by the user's own negligence or error.
• Issues caused by delays or errors in third-party payment services.
• Loss resulting from sharing account details with another person.
• Service disruption due to unforeseen events (force majeure) such as natural disasters, cyberattacks or government directives.

In any situation, 333bet's total liability will not exceed the amount deposited in that specific transaction.

Mobile Application Use

333bet's Android and iOS applications are available through official channels. These Terms apply in full to use of the app.

All transactions, bets and account management carried out through the mobile app are governed by the same rules. If your device is lost or stolen, notify 333bet support immediately and change your password.

Dispute Resolution and Applicable Law

Any dispute relating to these Terms will first be addressed through discussion. If both parties cannot reach a resolution by mutual agreement, the relevant legal process will be followed.

333bet is committed to ensuring transparency and fairness at all times. To learn more about any dispute or issue, you can read about our values and background on the About Us page.

Account Closure and Termination

A user may close their account at any time. All balances eligible for withdrawal must be withdrawn before closing. Account closure requests must be submitted through customer support.

333bet may close an account for the following reasons:

• Any violation of these Terms.
• Evidence of fraudulent activity.
• A directive from the authorities or a legal obligation.
• An account that has been inactive for an extended period (333bet will issue a separate notice in such cases).

If an account is closed due to a breach of these Terms, the balance may not be returned.

Changes to Terms and Effectiveness

333bet reserves the right to change, add to or remove any part of these Terms at any time. For significant changes, users will be notified by email or through a platform notification.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

These Terms have been written in Bengali and the Bengali version shall be considered the final version.